The Main Question
1) What is PAMM?
PAMM (Percent Allocation Management Module) allows professional managers to trade from a master account while investor accounts allocate gains and losses proportionally.
2) Who holds client funds?
Funds remain with regulated brokers. RCX Global Services is a technology provider and does not hold or manage client money.
3) Is my capital at risk?
Yes. Trading leveraged products involves risk and losses are possible. Only invest what you can afford to lose.
4) How do I choose a Manager?
Use filters (drawdown, performance, risk level, instruments, strategy style) and review each profile before allocating.
5) What fees will I pay?
Typically a performance fee (and, if applicable, a management fee) as disclosed on the manager’s profile. Fees are calculated and allocated automatically.
6) Can I withdraw funds anytime?
Withdrawals are handled by the broker and are subject to the manager’s strategy terms and broker policies.
7) What is the minimum investment?
Minimums vary by manager and broker. See each profile or onboarding screen for details.
8) How are performance fees calculated?
Per the agreed methodology (e.g., with high-water mark if applicable) and distributed automatically on the platform.
9) Can I lose more than I deposit?
Managers and investors are subject to broker margin rules and market risk. Use prudent allocations and diversify where appropriate.
10) Which trading platforms are supported?
MT5 is supported on the broker.
11) How do I become a Manager?
Apply on the platform, provide your track record and risk framework, and complete broker onboarding. After approval, publish your profile and terms.
12) Do you provide investment advice?
No. We provide technology and infrastructure only and do not give investment recommendations.
13) How often are results updated?
Performance and allocation data update in near real time during market hours (24/5), subject to broker connectivity.
14) Which countries are supported?
Availability depends on your jurisdiction and the broker’s policies. Check eligibility during onboarding.
15) Is there support if I need help?
Yes—our team provides 24/5 support during trading days for both investors and managers.